Billing PortalSupportPartner Portal+1 407 598 TALK

Support Center / Using Your Phone

Star Codes — Feature Codes You Can Dial from Any Phone

Star codes (feature codes) are short dial sequences — * plus digits — that trigger system features from any phone: overhead paging, one-time caller ID changes, voicemail access. Your administrator defines the account's specific codes; this page explains the standard categories.

Common code categories

Category

What it does

Typical pattern

Paging

Broadcasts your voice to a paging group's phones

One code per zone

Caller ID override

Next call shows a chosen office number

One code per identity

Voicemail access

Direct dial into a mailbox

Code + extension

Day/night toggle

Switches routing mode (authorized users)

Single code

Using a caller ID override

Dial the override code, listen for the confirmation, then dial your call normally. Only that one call presents the alternate number; your default caller ID returns automatically. There's nothing to undo.

Paging etiquette

A page interrupts every phone speaker in the zone. Keep pages short ("Call for Dr. Stein, park one"), and prefer a parked call + page over shouting a caller's business across the office.

Where to find your account's codes

The live list — with the specific numbers behind each code — is maintained by your administrator in the portal's Feature Codes section. Ask for the current sheet rather than trusting a taped-up printout from two office moves ago.

Related articles

Last reviewed August 6, 2026. Still stuck? Contact Signal Support from your portal — include what you expected, what happened instead, and one example phone number or extension.

We are here to help.

Talk to a Signal specialist about the right package for your team, your industry, and your budget.

Let's Talk