System Settings
- The Recordings Library — Prompts, Greetings, and Audio AssetsManage the audio your phone system plays - upload MP3/WAV prompts, browser recording, in-use tracking, and naming conventions that scale.
- Music on Hold — Categories, Custom Audio, and Legal NotesConfigure music on hold - account default, per-extension overrides, uploading licensed custom audio, and the copyright rules for hold music.
- Audit History — Who Changed What, and WhenUse per-object change history for accountability and rollback context - what gets logged, how to read it, and building a change-note habit.