Support Center / Phones & Devices
General
- Pushing Configuration Changes to Phones (Reload Configuration)How to apply portal changes to VoIP desk phones - what Reload Configuration does, when it is required, and how long phones take to update.
- One Extension, Many Devices — Desk Phone, Mobile, and Web TogetherRegister up to 10 devices on one VoIP extension - desk phone, mobile app, and web phone ring together, and any of them can answer.
- Line Keys, BLF, and Speed Dial — Configuring Phone ButtonsConfigure programmable line keys on VoIP desk phones - account keys, BLF busy-lamp status, speed dials, and park keys, and what each light means.
- What Is Phone Auto-Provisioning and How Does It Work?How VoIP auto-provisioning works - the phone fetches its SIP configuration by MAC address at boot, so no manual programming is ever required.
- How to Add and Provision a Desk PhoneAdd a VoIP desk phone in four steps - enter the MAC address, choose the model, assign an extension, and connect it to the network to self-configure.